If your account provides an emergency backup code, use that to log in. Many online services provide one-time backup codes in case of emergencies. Do you replicate the setup by sending a small payment to my bank account with a code attached to it? Keeping my financial accounts secure is (as you'd expect) very important to me, I really would like clarity on Paypal's security mechanisms. If your Google Authenticator key is lost, backup codes can help you access accounts that Google Authenticator is linked to. Getting it disabled should be absolutely a total last resort, and require something close to being truly infallible. at least tell us how you believe this to be secure? There is no piece of information that a dedicated intruder couldn't procure to offer as "proof" of my identity, that is the entire problem that 2FA is supposed to avoid. This really isn't good enough, especially when the "backup" is apparently to call and get support to disable it. Tap the second button if youd rather reset your password. If you have 2FA enabled, youll need to provide the code sent to your phone number or authentication app. I'm just sorting out all of my security, specifically re-generating and storing all of my backup codes, and Paypal is literally the only organisation whose 2FA doesn't allow me to do so. For myself, I just accidentally uninstall MS Authenticator app on my old phone, and forgot to generate backup codes or disable 2FA on my Roblox account before link it on the new phone. If you dont have 2FA enabled, youll be able to instantly log into your account by tapping the first option. Step 5: Scan the QR code displayed on the new phone using the camera on the old phone. Then, if you're ever in a situation where you're. Step 4: On the new phone, open Google Authenticator and navigate to the ‘Transfer accounts’ option. authenticator app and an SMS message for authentication, there's a way to. Step 3: Tap the option to ‘Transfer accounts’. It's crazy that this standard mechanism is unavailable, and crazier still that over a year later the only response "from Paypal" is an entirely pointless response from a moderator who didn't understand the question. Step 2: Open Google Authenticator on the old phone and go to Settings. If you are no longer logged in to your account and do not have access to an active backup code, please contact our support team for assistance. Felt the need to join the Paypal community site just to chime in on this. I lost my phone If you are enrolled in two-factor authentication (2FA) and you generated a backup code, enter the backup code to access your account and update your Mobile settings.
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